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1) REDUCE THE NUMBER OF ORDERS RUNG IN

 

The Problem

As a business, incoming calls can be great, however, human error can often interfere, as well as the time and expense for taking all those calls. For the customer in today’s current technological market making calls is a huge inconvenience. They want answers and fast.

The SwiftCloud Solution

The SwiftCloud B2B Mobile App lets your customers place orders with you when and where they want, at a time to suit them. That lets your phones off the hook and helps the customer make massive time-savings. And saves your stress levels! Syncing together between desktop and app means they can start the order on one and then finish and send on the other. So flexible!

 

2) REDUCE THE NUMBER OF ENQUIRIES ON STOCK LEVELS

 

The Problem

Studies show that one of the top reasons a customer will call up a supplier is down to stock checking. This can be incredibly time consuming, and again, human error can more often than not intervene.

The SwiftCloud Solution

The SwiftCloud B2B Mobile App tells your customers if you have the stock they need on every one of your stock-lines at the touch of a button. No more wasted calls to check before they order. Saves you time and stress, and saves them time and frustration. And builds that priceless customer loyalty to boot.

 

3) REDUCE THE NUMBER OF COMPLAINTS ABOUT WRONG DELIVERIES

The Problem

Complaints will always be an issue when it comes to manual ordering. Mis-keying issues and problems with communication can be lethal in business to business sales and ordering, and the slightest error can send your customers directly to your competitors.

The SwiftCloud Solution

Customers place their orders direct on you themselves, made even more accurate by the barcode scan or QR scan features, which also save your customers loads of time too. End-to-end supply chain management! A real reduction in your corporate stress!

 

4) REDUCE THE NUMBER OF ENQUIRIES ABOUT DELIVERY DATES

The Problem

Ensuring your team can deliver the correct up-to-the-minute delivery times can be strenuous and time consuming.

The SwiftCloud Solution

With the SwiftCloud B2B Mobile App, your customers can see their order delivery dates by line, even for items with different lead-times and made-to-order items. Instead of answering motivation-zapping delivery queries, you can get your teams spending more time on more proactive and profitable tasks, and reducing their stress levels.

 

5) REDUCE THE NUMBER OF PRODUCT INFORMATION QUERIES

 

The Problem

Just how many times has your team answered those questions on legal compliance or, say, nut content? Are they tearing their hair out?

The SwiftCloud Solution

Save it happening again with product information PDF’s on SwiftCloud B2B Mobile App. So easy to access and just as easy to use. You choose what you want to show, what you want to say and how to say it! Customers on average look at their mobile phones 150 times per day, thus repeatedly seeing your company branding! Take a look at some of the benefits of SwiftCloud for your B2B company.