Duffells

Duffells are the leading distributors of locks, security, ironmongery, UPVC repair and other specialist locking products to the UK and Ireland. Established for over 50 years we provide a customer focused, flexible and reliable service designed to meet the exacting needs of the security and ironmongery industry.

The Problem

When Duffells set out to introduce an App into their ordering process, they “were looking for a mobile solution to allow our customers a convenient method to place their orders throughout the day.” The problem Duffells wanted to address is common in certainly not uncommon in B2B, and SwiftCloud were obliged to help.

"A large majority of our customers spend all day travelling from job to job and their mobile phone is always with them, they currently call us or wait until they get home to place an order over our website, we wanted a solution that allowed them to tally up the parts they needs as they go to jobs and order quickly at their convenience"
"The technical team at SwiftCloud have been superb throughout the process"

The Solution

From the get-go the process from conception to live app went incredibly smoothly and Duffells now have a branded app live in the app store. They then saw a great response from their customers with the app being downloaded thousands of times.

 

SwiftChat
Over a thousand app downloads
Regular software updates
Seamless ERP integration
Secure and rigorous platform
Fast repeat ordering for customers
Custom branded platform
Complex ordering supported
The shopping list feature allows them to store regularly used items and quick order them. Listing the special offers is a great way for them to see what’s currently on offer at their fingertips

Book your custom demo

Are you ready to grow your business with SwiftCloud?
We’re at the ready to give you an amazing demonstration of the SwiftCloud modules. Simply fill out the form below to register for your custom demonstration, where we show you exactly how SwiftCloud can transform your B2B digital ordering processes.

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