LEW were looking to provide their B2B customers with a digital ordering platform/service, and an app, that would help future-proof their business for the next 5-10 years. LEW were also looking to get ahead of their competitors by being one of the first in their industry to offer online ordering.
LEW were able to set up specific lists for each customer based on their preferred brands, allowing them when first starting out with the app to find their favourites easier from the large range of products offered by multiple manufacturers. They were also able to set up specific kit lists for house-builds that allow customers to re-order standard lists repeatedly – and quickly – one particular customer uses these each week, making it so much easier to order and saving him a lot of time.
The ability to integrate the individual pricing for each customer has also proved very useful so each customer is able to see what they pay for things quicker and easier. Order history also allows customers, who do not have their own ordering systems, easily to track orders for particular jobs and identify what has been sent to which site.
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