Prior to introducing SwiftCloud, Cheshire Mouldings faced the following issues within their ordering process:

Manual processing of orders
High error rate in ordering process
Product information
Customers could only orders during working hours

"Processing 200 orders a day split between a team of 3 meant it was more or less a full time job checking orders. No matter how hard we tried, mistakes were made during the keying process - and costly ones at that. When a full 7.5t lorry arrives at the wrong delivery address or some of the skus were incorrect - they were costly mistakes. With every Order placed on the App, the customer has already selected the correct delivery address, the correct skus and quantities vastly reducing checks needed. "

"When we were keying Orders, there were 4 things that could be mis-keyed...Delivery Address, Product Code, Quantity and Price. Now all these imported from Swiftcloud to and the order is automatically created on our ERP - we simply don't have these issues any more."